Frequently Asked Questions
I go about booking a party?
much of a deposit is required in order to book the party?
is final payment due for a party?
far in advance should I book my party?
many guests can I invite to the party?
my party be private?
long is each party?
early should guests arrive for my party?
guests required to sign a waiver?
guests need a separate waiver if they are in the same
there be someone to help with my party?
allowed to tip the individual(s) assisting with my party?
parent (or party sponsor), what do I need to do to get ready
for the party?
there anything I need to bring for the party?
bring soft drinks, etc.?
going into the party room, are my guests allowed back into
the arena to play if time allows?
bring my own food?
serve alcohol for my adult guests?
decorations can I bring?
bring in my own goodie bags?
Jumpin’ Jack’s a non-smoking facility?
is Jumpin’ Jack’s located?
How do I go about booking a party?
All it takes is one phone call to have them bouncing off our
walls instead of yours! Contact us at 903.839.5225 (Party
Central) or 903.312.1779 (Party Hotline…aka Jeneane’s cell
phone!) to discuss availability and book your party. We
can book your party over the phone if you have a credit card
for your deposit!
How much of a deposit is required in order to
book the party?
A $100 non-refundable deposit is required to reserve your
When is final payment due for a party?
Final payment is due in full on the date of your party. In
addition to cash and personal checks we also accept Master
Card, Visa, and Discover. Party balances
paid by debit/credit card will be assessed a 4% processing
fee. There is no processing fee assessed on the
$100.00 deposit. We gladly accept personal checks; there
is a $30.00 charge for returned checks.
How far in advance should I book my party? Weekends tend to be our busiest days, Saturday in particular. We
would recommend booking 4-6 weeks in advance if you are
interested in a Saturday party. Haven’t planned that far
in advance? Give us a call anyway…hopefully we can help you
How many guests can I invite to the party?
This number varies based on the party package you have
selected. Party size must be selected at the time of
reservation and may not be changed once the reservation has
been made. Party packages include:
Jack’s Mega Party Exclusive
includes up to 30 children (including the birthday
child). Additional children are covered for $10.00 per
child. We aren’t concerned with the number of adults,
within reason. If you are expecting more than 40 adults
please let us know in advance.
Jack’s Mega Party Shared
includes up to 24 children (including the birthday
child) and up to 24 adults.
No additional children
are allowed with the Mega Party Shared. Also, because
this is a shared party, the number of adult guests must
be limited to no more than 24.
Jack’s Mini Party
includes up to 15 children (including the birthday
child) and up to 15 adults. Available Saturday and
additional children are allowed with the Mini Party.
Also, because this is a shared party, the number of
adult guests must be limited to no more than 15.
Will my party be private?
The Mega Party Shared and the Mini Party both include
“shared” time in the jump arena and “exclusive” use of one
of the party rooms. Shared parties are coordinated by
common ages of the birthday children (within 2 years of
age). Our Mega Party Exclusive is a private party with
exclusive use of the arena and party room.
How long is each party?
Each party is two hours in length. Guests spend 1 hour and
15 minutes in the arena and 45 minutes in the party room.
How early should guests arrive for my party?
Guests should plan on arriving no more than 5-10 minutes
before the party starts. This will allow all guests ample
time to check in with their waivers and be ready for the fun
once the party starts!
Are guests required to sign a waiver?
Yes. No one is allowed in the jump arena without a signed
waiver. Waivers may be picked up from Jumpin’ Jack’s and
may also be printed from our website at
Do guests need a separate waiver if they are in
the same family?
No. Family members are covered on one waiver.
Will there be someone to help with my party?
Yes. Each party has its own Party Hostess. The Party
Hostess will be with you from guest check-in to party close
and will help with all aspects of the party. This includes
transitioning guests from the arena to the party room,
serving cake and drinks, completing the gift list, and more.
Am I allowed to tip the individual(s) assisting with my
Yes. Your Hostess will work hard to ensure your party is a
success and tipping is greatly appreciated! You may tip
your Hostess directly or include it with your final payment.
As a parent (or party sponsor), what do I need
to do to get ready for the party?
One of the great things about having your party at Jumpin’
Jack’s is that we do all the work. All you need to do is
show up on the day of the party ready to have a good time!
We’ll set up and clean up afterwards!
Is there anything I need to bring for the party?
Your party package includes plates, napkins, forks, cups,
cake, candles, and punch. Because of the unsanitary nature
of drinking fountains, we do not have a public water
fountain. It is suggested that you bring bottled
water for your guests who are jumping. Or if you
choose, you may “run a tab” for drinks with us. If you
choose to run a tab, please make arrangements with the front
desk. Also, since socks are required to jump, you should
bring a few extra pair in case any of your guests forget
Can I bring soft drinks, etc?
Because we offer a wide variety of soft
drinks, bottled water, and sports drinks, we do not allow
outside beverages (other than bottled water).
After going into the party room, are my guests
allowed back into the arena to play if time allows?
Each 2 hour party consists of 1 hour and 15 minutes in the
arena and 45 minutes in the party room. Once the party
moves into the party room guests are not allowed back into
Can I bring my own food?
As a convenience to our guests, some
outside food is allowed provided the following rules are
Outside food may not be taken into the arena
Food items must be kept simple (i.e., pizza, sandwiches,
etc.) If you are having pizza, the timing is very
important since you spend the first 1 hour and 15 minutes of
your party in the arena and will not be eating the pizza
until you go into the party room. Please make certain you
time the delivery accordingly.
Large quantities of food and/or food that requires cooking
in a microwave or crock pot is not allowed.
If you are planning on bringing something other than pizza
or sandwiches please discuss this with Jumpin’ Jack’s
management prior to your party. If these items are not
approved in advance you will not be allowed to bring these
items into the facility.
If you are bringing sub-sandwiches they must be pre-sliced.
Also, the condiments provided on the side for the sandwiches
may not contain onions. The odor is too strong and lingers
in the party room for the remainder of the day. Please
alert the sandwich maker that the onions must be left out.
If they are included you will not be allowed to bring
the container into the facility.
Ice cream is not allowed
If you are bringing outside food you must also bring the
necessary plates, napkins, forks, etc. There will be a
service charge if these items are provided by JJPS.
Please note that 45 minutes are allotted for the party
room. If you are serving food you should take into
consideration that this will affect the amount of time
available for cake and gifts and plan accordingly.
PLEASE NOTE: There will be a $10.00 set-up/clean-up charge
when outside food (other than additional dessert) is brought
into the facility.
Can I serve alcohol for my adult guests?
No. We are a child-centered facility and alcohol is not
allowed at Jumpin’ Jack’s.
What decorations can I bring?
Guests are free to bring hats and noisemakers. We do not
allow silly string, bubbles, confetti, or pi�atas.
Can I bring in my own goodie bags?
Yes. We also offer decorative cookies which are an
inexpensive alternative to goodie bags! The price of the
cookie is dependent upon size and average $1.50 per cookie.
Each cookie is individually wrapped and tied with
coordinating ribbon. Cookie themes include flowers,
butterflies, sports, action heroes, etc.
Is Jumpin’ Jack’s a non-smoking facility?
Where is Jumpin’ Jack’s Party Shack located?
We are located at 1505 E. Grande Blvd., Tyler, TX. We are
1.2 miles off of Broadway, almost to Paluxy.